Spur - Feature & Improvement Requests

so right now it says for label xari's chat widget, on clicking the WhatsApp button '' https://labelxari.com/ Hi, I need help with .....' they need it with just ''Hi, I need help with .....'' they dont want the link to be there.

right now you can only close 1 chat a time, this could be changed to allow multiple chats at once.

Spur has Live Chat but it can only be deployed to a custom website. ~Royal

Have to make process smoother to upgrade to AI Plan Deleting flows is a pain - have to delete flows 1 by 1 Also will be great if we show a count of all the flows and flows selected via checkbox

Folks want to download the list of contacts with their message status for a broadcast and use it for manual retargeting and analytics

Filtering chats is currently only possible based on read state (read, unread, all) We need more comprehensive filters, like ones based Spur tags assigned manually or through an automation. Requested by EcomTushar Team

We need an option to bulk close assigned and unassigned tickets on the shared inbox on spur

Option to create folders so we can give these folders names to organise and clean up chat conversations

There seems to be a new post/message type introduced by Meta that gives people the ability to hit "Place Order" under a post featuring a product. This triggers a DM, but Spur currently does not have support for detecting the elements from this DM. Attaching Screenshot of Post, DM, and what it looks like on Spur. Encountered on - Jemi fashion