Spur - Feature & Improvement Requests

Some clients want to track their daily spends this way Requested by: House of Fett

On the chat, after the AI agent answers I would like "did this help you" to be in spanish, anything but in spanish

Some customers want to use variables in the dynamic media url instead of uploading the image/document as a static property So for example they want to reference a registration number that's saved in the custom fields for all their contacts they want the media url (dynamic) to be : https://www.example.com/{{customer.context[custom.registrationno]}}.pdf so that the pdf on their servers can be fetched for each person dynamically Requested by : evento

Requested by ''MNQA by Q'' AI report similar to how a human agent would report to the employer what kind of queries were the most frequent today. For example, if there were 3 customers that day that reported leaking beauty products, then the AI report can in a way flag that if it can tell this issue got brought up this many times.

Some brands want a feature which can with a single click refine the message they've typed out to be sent to their customer in the inbox text field and they can then insert it and send it to their customer in the chat

Should allow the AI agent to fetch return/refund/exchange status and provide ReturnPrime link to the customer if they want to request a return/refund/exchange. Not requested by anyone, but inspired by a discussion with LeaClothingCo.

Currently, we can only change the position of the widget to bottom left or bottom right. But multiple users have requested the ability to add vertical padding. Especially on mobile, certain navigation options are overlapped by the widget.

Customers want to create folders that help organize flows. Like revenue generating flows all in one folder that you can group them under and informational/transactional flows all under one folder.