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Spur - Feature & Improvement Requests

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Spur - Feature & Improvement Requests

Remove link in chat widget auto-typed message on WhatsApp

so right now it says for label xari's chat widget, on clicking the WhatsApp button '' https://labelxari.com/ Hi, I need help with .....' they need it with just ''Hi, I need help with .....'' they dont want the link to be there.

Live Chat needs to have the option to automatically popup.

Divyansh's Notes: We can provide customization options like EcomSend Popup, where you can define when it pops up based on various conditions.

the option of batch closing or multiselecting chats and closing them

right now you can only close 1 chat a time, this could be changed to allow multiple chats at once.

Live Chat for Shopify

Spur has Live Chat but it can only be deployed to a custom website. ~Royal

Multi Select Automation Flows & Delete

Have to make process smoother to upgrade to AI Plan Deleting flows is a pain - have to delete flows 1 by 1 Also will be great if we show a count of all the flows and flows selected via checkbox

planned

Google Sheets Integration

Integration of Google sheet

planned

remove drop down for language from template creation screen after language has already been selected.

Export Broadcast Contact List

Folks want to download the list of contacts with their message status for a broadcast and use it for manual retargeting and analytics

Filters in Shared Inbox based on Spur tags

Filtering chats is currently only possible based on read state (read, unread, all) We need more comprehensive filters, like ones based Spur tags assigned manually or through an automation. Requested by EcomTushar Team

in progress

Bulk close option

We need an option to bulk close assigned and unassigned tickets on the shared inbox on spur

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