Support for WhatsApp Flows
Divyansh Balchandani
Multiple brands have requested this.
Use case shared by Kjell: Booking restaurant reservations
Use case shared by Perfect Computers: Pre-filling Shopify Checkout page before sending people checkout link
Giftiliya
Required
A
Arvind Kumar
Dear Team,
We need this for smooth checkout ,please review our request and do asap.
Regards,
Rohan Rajpal
Arvind Kumar: can you describe your use case a bit more? what do you mean by smooth checkout?
p
perfectcomputeragencies
Rohan Rajpal Yes Sir, if any customer to add to cart product in whtapp and send to us we send him a address flow then he put the address after that we send him a checkout page link when he click checkout page then again he has to write a address we seen that some customer left from there by putting 2 times address I have added a case in this. Please look this we will describe more in live sir.
Waiting for your response
Rohan Rajpal
perfectcomputeragencies: hahaah so this is not whatsapp flows, its a chatbot only, but flows can definitely make this experience better I agree
You can do this already on Spur when a customer adds products to cart via WhatsApp catalog & then the automation collects address + checkout link
Does that not work well for you?
p
perfectcomputeragencies
Rohan Rajpal Yes but address is not filled automatically in shopify checkout page
Rohan Rajpal
perfectcomputeragencies: It is filled if you take in the address using a whatsapp address message, reach out to support if its not working for you
p
perfectcomputeragencies
Rohan Rajpal reached with team they also do setup at the time of onboarding but not successful