After-Hours Automated Messaging
complete
Royal Tomar
Current System: Automated texts are not currently customizable based on specific operating hours, potentially leading to messages being sent outside of desired time frames.
Suggested Feature: Implement a feature that allows automated texts to be sent only during specified hours, such as 7 PM to 10 AM. This would enable businesses like Auli Lifestyle to manage customer expectations and interactions more effectively, ensuring messages are received during the intended time window.
Submitted by Auli Lifestyle
Divyansh Balchandani
complete
Also added a Working Hours block to Workflow builder
Divyansh Balchandani
in progress
D
Deepak Gupta
A global setting where a brand can set working and non working hours. Any query/message received from customers can be replied with a "our team is offline, we will reply at 10am tomorrow morning" would help a lot ensuring customers are aware their message will be looked at.
By Zoof Pets
Royal Tomar
planned