Exclude Keywords in Automation Flows with Keyword Trigger
planned
O
Osama
Current System: Currently, users can exclude specific keywords in comment automation and link products, but this functionality is not available for keyword triggers in automation flows. (screenshot attached)
Suggested Feature: Implement an 'Exclude Keywords' feature for keyword triggers within automation flows. This would allow users to specify keywords that, when present, prevent the automation from triggering. This feature would add a layer of precision and customization, enhancing the relevance and effectiveness of automated responses.
Divyansh Balchandani
Merged in a post:
Please Add an option to exclude keywords in DM automation flows (keyword trigger)
Mayaank Bhaskar
Currently only the comment trigger flows have an option to exclude keywords.
Please add the same for keyword trigger flows as well.
So the flows reply to more specific keyword DMs.
Royal Tomar
marked this post as
planned